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LiveNetworking & VoIP · Telecom

Voice Over IP (VoIP) Solutions

Digital voice communications via internet, optimized for clarity, cost-efficiency, and scalability.

01 · The Problem

What we set out to solve

Legacy PBX boxes are expensive to scale, locked to one location, and impossible to remote-work. Cell-only setups lose call history, recordings, and queueing the moment volume goes up.

02 · The Approach

How we built it

  1. 01Replace or front legacy PBX with a cloud PBX sized to current and projected extensions.
  2. 02Provision SIP trunks with the right carriers per region for clarity and cost.
  3. 03Roll out softphones alongside desk phones so agents can work from anywhere.
  4. 04Layer in auto-attendant, queues, recording, and call analytics for visibility.
03 · The Stack

Tools & systems

  • Cloud PBX (3CX, Asterisk-based, vendor-managed)
  • SIP trunking
  • Softphone clients
  • Call analytics dashboard
04 · The Outcome

What it delivers

  • Lower per-line cost than legacy PBX.
  • Agents work from office, home, or mobile without losing features.
  • Queue, recording, and analytics for real performance visibility.
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