Privacy Policy

The data controller responsible for processing your personal information under this policy is Smart I.T Solutions Inc.(operating under the brand “Smart I.T Solutions”), a domestic stock corporation duly organized and existing under the laws of the Republic of the Philippines, with SEC Company Registration No. 2022020041332-13, Taxpayer Identification No. 609-272-414-00000, and principal office at 107 Phase 3, Siruna Village, Brgy. Mambugan, 1870 City of Antipolo, Rizal, Philippines.

This Privacy Policy describes how the Corporation collects, uses, discloses, and safeguards your personal information when you visit our website at sitsolutionsinc.com (the “Site”), engage our services, or otherwise interact with us.

We collect information you provide directly when you fill out our contact forms, request a quote, subscribe to communications, or engage our services. This typically includes your name, email address, phone number, company name, and the details of your inquiry.

We also automatically collect limited technical information when you visit our website, including your IP address, browser type, device information, pages visited, and referring URLs, through cookies and similar technologies.

We use the information we collect to:

• Respond to inquiries and provide the services you request
• Deliver, install, and support our infrastructure deployments (broadband, GPON, CCTV, structured cabling, and related systems)
• Process online payments through our authorized payment processor (PayMongo) for credit and debit cards, GCash, Maya, online banking, and QR Ph
• Send service-related communications, updates, and (where you have opted in) marketing messages
• Improve our website, offerings, and customer experience through analytics
• Comply with legal, regulatory, tax (including BIR and SEC reportorial requirements), and contractual obligations

We do not sell your personal information. We may share it only in the following circumstances:

• Service providers and partners: trusted third parties (e.g., ISP partners, hardware vendors, hosting providers, and PayMongo for payment processing) who help us deliver our services and are bound by confidentiality obligations
• Legal compliance: when required by Philippine law, court order, or a valid request from a government authority
• Business transfers: in connection with a merger, acquisition, or sale of assets, with appropriate safeguards

Our site uses cookies to remember your preferences (such as your cookie consent choice), measure traffic, and improve performance. You can disable cookies in your browser settings, though some parts of the site may not function correctly without them.

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal and tax obligations under Philippine law, resolve disputes, and enforce our agreements. Accounting and tax records are kept for at least ten (10) years in accordance with BIR retention rules, and SEC reportorial records are kept consistent with Section 177 of the Revised Corporation Code (RA 11232). Inquiry and lead records are typically kept for up to five (5) years from the last meaningful contact.

We implement reasonable organizational, physical, and technical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction. These include access controls, encrypted transmission (HTTPS), and ongoing monitoring of our systems.

No method of transmission over the internet is completely secure, however, and we cannot guarantee absolute security.

Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the right to:

• Be informed about how your data is processed
• Access the personal data we hold about you
• Object to the processing of your personal data
• Request the correction of inaccurate or incomplete data
• Request the erasure or blocking of your data, subject to legal limits
• Data portability where applicable
• Lodge a complaint with the National Privacy Commission (NPC)

To exercise any of these rights, contact us using the details below.

Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal data, please contact us and we will take steps to delete it.

Our site may link to third-party websites (such as our partner ISPs and project sites). We are not responsible for the privacy practices of those sites. Please review their own policies before sharing any information.

We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. The “Last updated” date at the top of this page indicates when the policy was last revised. Material changes will be communicated through the website.